Privacy Policy

At Mighty Steps Therapy, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and protect your data when you visit our website.

1. Information We Collect

We may collect and store the following types of information:

Name, email address, phone number (via contact or enquiry forms)
Session data (e.g. pages visited, time spent, location via IP address)
Information collected through cookies and similar technologies

2. How We Use Your Information

We collect this data for the following purposes:

To respond to enquiries and provide requested services
To create internal profiles for potential clients
To improve user experience and website functionality
For advertising and retargeting via platforms like Google and Meta (Facebook)

3. Cookies & Retargeting

This website uses cookies to:

Analyse site usage and performance (e.g. via Google Analytics)
Serve targeted ads to previous visitors via remarketing tools

You can disable cookies through your browser settings.

4. Data Storage & Security

Your personal data is securely stored and accessible only by authorised staff. We do not sell or share your information with third parties, except where legally required or for necessary service delivery.

5. Third-Party Services

We may use third-party tools such as Google Ads, Facebook Pixel, and analytics tools to help understand our audience and deliver better ads.

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at hello@mightysteps.com.au